Privacy Policy

Effective Date: [Insert Date]

Meritas Fire & Security Protection Limited (“we,” “our,” or “us”) is committed to protecting your personal data and ensuring that your privacy is protected. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website www.meritas.co.uk or engage with our services.

1. Who We Are

Meritas Fire & Security Protection Limited specializes in Passive Fire Protection and consultancy. Our registered address is 18 West Station Yard, Maldon, Essex, CM9 6TW. For any privacy-related concerns, you can contact us via:

Phone: 01621 770 834
Email: enquiries@meritas.co.uk
Post: Meritas Fire & Security Protection Limited, 18 West Station Yard, Maldon, Essex, CM9 6TW

2. What Personal Data We Collect

We may collect the following types of personal data when you interact with our website or services:

Personal Identifiers: Name, email address, phone number, postal address, and any other contact information you provide through forms or direct communication.
Technical Data: IP address, browser type and version, time zone settings, browser plug-in types and versions, operating system, and platform.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communication Data: Preferences in receiving marketing communications from us and your communication preferences.

3. How We Collect Your Data

We collect your data in the following ways:

Directly from You: When you contact us through our website, phone, or email, or fill out any forms on our website.
Automated Technologies: As you interact with our website, we may automatically collect technical data through the use of cookies and similar technologies. For more details, refer to our Cookie Policy.

4. How We Use Your Data

We use the data we collect for the following purposes:

To Provide Our Services: Responding to your inquiries, processing your requests, and delivering our consultancy and passive fire protection services.
To Improve Our Website: Using technical data to manage and improve our website performance, troubleshoot issues, and enhance your user experience.
To Comply with Legal Obligations: Ensuring compliance with applicable laws and regulations.
For Marketing Purposes: With your consent, we may send you promotional materials, newsletters, and other marketing communications. You can opt-out of these communications at any time by following the instructions provided in the message or by contacting us directly.

5. Legal Basis for Processing Your Data

We process your personal data on the following legal grounds:

Contractual Necessity: When it is necessary to fulfill our contractual obligations with you (e.g., providing services).
Consent: Where you have provided consent (e.g., subscribing to our newsletter).
Legitimate Interests: For purposes such as improving our website or communicating with you in the context of our services.
Compliance with Legal Obligations: Where we are required to process your data to comply with laws and regulations.

6. Sharing Your Data

We do not sell or share your personal data with third parties for marketing purposes. However, we may share your personal data in the following instances:

Service Providers: We may share your data with trusted third-party providers (e.g., IT services, payment processors) who assist us in delivering our services.
Legal Obligations: If required by law, we may disclose your personal data to comply with legal obligations or protect the rights, property, or safety of our company or others.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including any legal, accounting, or reporting requirements. If you have provided your consent for marketing communications, we will retain your data until you withdraw your consent.

8. Your Data Protection Rights

Under data protection law, you have the following rights regarding your personal data:

Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct any inaccuracies in your data.
Right to Erasure: You have the right to request that we delete your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
Right to Withdraw Consent: You can withdraw your consent for marketing communications at any time.

If you would like to exercise any of these rights, please contact us using the contact details above.

9. Security of Your Data

We take the security of your personal data seriously and use appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse. However, please note that no system is completely secure, and we cannot guarantee the absolute security of your data.

10. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to read the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We recommend reviewing this page periodically to stay informed about how we protect your data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Phone: 01621 770 834
Email: enquiries@meritas.co.uk
Post: Meritas Fire & Security Protection Limited, 18 West Station Yard, Maldon, Essex, CM9 6TW